Shipping

OUR SHIPPING POLICY

We work with all our carrier partners such as UPS, Fedex, and USPS to ship our products within the USA. For international shipping please contact us first.

Your order is typically processed in one to seven business days. The order will be delivered to you in three to five business days after the processing period. After your order is placed and processed, we will e-mail you a tracking number.

We ship to any address in the United States except Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Hawaii and the United States Virgin Islands.

If you’d like to cancel your order, you must contact us within 24 hours of your order at support@Zoemoments.com. If the order has not been shipped out yet, we will provide a full refund to the credit card which you used to place the order. If it is after 24 hours or the order has already been shipped out, you must contact us at support@Zoemoments.com to notify us you’d like to return the product. You will be responsible for a 15% restocking fee. This fee is not for us to make money but to cover the expenses for the shipping and time involved in fulfilling your order.

We are constantly working to bring you better and faster service – stay tune!